# BCC Services Installation

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Depending on the environment, settings, and user permissions, some features may not be available.
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This manual is updated for version 2.8.8.10806 of BCC Services.

## Prerequisites

Hardware:

* Storage space: 2 GB available.
* RAM: 4 GB.
* Processor: Intel i3 or another equivalent *dual core*.
* Camera: any camera compatible with *Microsoft Windows Image Acquisition* (WIA).
* Windows Visual C++ 2008 Redistributable package (x86).
* Windows Visual C++ 2010 Redistributable package (x86).

Software:

* Operating System: Microsoft Windows 7 or later (32 or 64 bits).

## Software License

GBS BCC Services needs a software license to work. The license is not associated with any hardware or physical address and has no expiration date. The license must be installed on `C:\ProgramData\Griaule`, following the instructions in the license manual.

Contact Griaule Support if you need additional assistance.

## Installation and Initial Configuration

To install BCC Services, double-click the installer and follow the steps below:

![GBS BCC Services Installer](/files/a0a12291b92293dec291a346c3c7e21f9854954b)

The installer will load:

![GBS BCC Services Installer](/files/205815fc6a0bd3cb9b20c620ac4da1e01f109e8a)

Click Next:

![GBS BCC Services Installer](/files/555b920686d68a9aad4ff944c7170d7bf400c4d8)

This screen will be displayed, click Next:

![GBS BCC Services Installer](/files/99c379d0f7316c512165a3408de65c53846b2018)

Click Next:

![GBS BCC Services Installer](/files/e33a7fdea86f490d8cbd0ffc42b9b9a6890bcf51)

The user can adjust settings, such as body and face cameras, signature device, and others. These settings can also be made after installation.

![GBS BCC Services Installer](/files/6147070518627426a7511e1f72b292558da619c4)

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Click the image to enlarge it.
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The user can enable and disable features in the `Modules`tab. Click Next to continue the installation.

![GBS BCC Services Installer](/files/184d952895cc52abd51747fc0b22c8835543386a)

BCC Services will be installed.

![GBS BCC Services Installer](/files/b2853f712b219319e22931fdcc646ee107b84a06)

When the installation is complete, check the option *Run GBS BCC Services* to run GBS BCC Services. Click Finish to complete the installation.

![GBS BCC Services Installer](/files/754ef3996e820d3d264f3f42fa6174be1867088e)


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